LH Plumbing & Heating
The first website for a three-generation family plumbing, heating and electrical business, giving more than 60 years of local reputation a professional home online.
- Industry
- Plumbing, heating & electrical
- Project
- First business website
- Services
- Web design, Web development, CMS
- Built with
- Next.js, Sanity, Netlify
The client
LH Plumbing & Heating is a family-run business based in Harrow, serving North London and the surrounding areas of Hertfordshire. Founded by John Sumner in 1963, it now spans three generations, and its yellow vans have been a familiar sight in the area for decades.
The team are Gas Safe registered, NICEIC Approved Contractors and members of the Institute of Plumbing, covering everything from bathroom renovations and boiler replacements to electrical work, carpentry and building.
The challenge
Before this project, LH had no website at all. For more than 60 years, its work had come through reputation and word of mouth, and the business needed a professional online presence that showed the same quality and trustworthiness customers get from the team in person.
It also had to make sense of a genuinely broad business. Plumbing, gas, electrical, carpentry and building work needed to read as one coherent company rather than a jumble of services, so a customer could quickly see that LH can handle their job.
The solution
I designed and built LH's first website around the business itself, working with its existing logo and leading with what it's known for locally: its 60-year history, its family and its yellow vans.
Services are organised into clear categories, each listing the actual jobs the team do, so a customer can quickly check that LH covers what they need. A gallery of completed work and real customer reviews show the quality of the work, and the phone number, email and enquiry form are never more than a tap away.
Everything on the site, from pages and services to gallery photos, reviews and opening hours, is managed in Sanity, so LH can keep it up to date themselves. The contact page even shows whether the team is open right now, worked out live from those opening hours.
How it came together
Every service, clearly organised
Plumbing, gas, electrical, carpentry and building, each listing the specific jobs the team cover, so a customer can quickly check that LH does what they need.
Proof of the work
Photos of finished bathrooms and kitchens show the quality of LH's work, and the team can add new ones themselves.
Easy to reach, and clear about when
The contact page shows whether LH is open right now, worked out from opening hours the team can update themselves, next to an enquiry form that sends messages straight to the business by email. Phone, email and address sit in the header of every page.
Key features
Clear service structure
Plumbing, gas, electrical, carpentry and building, each listing the specific jobs the team cover.
Gallery of completed work
Photos of finished bathrooms and kitchens, which LH can add to themselves.
Customer reviews
Real reviews from LH's customers, managed by the team alongside the rest of the site.
Live open/closed status
The contact page shows whether LH is open right now, based on opening hours the team can update themselves.
Contact on every page
Phone, email and address in the header of every page, plus an enquiry form that sends messages straight to the business by email.
Sanity content management
LH can edit all the text and images across the site, including pages, services, gallery photos, reviews and opening hours.
Built for mobile
Designed to work properly on a phone, with the phone number, email and address always one tap away.
Built with
Chosen for what they do for the business, not for the sake of the latest tools.
- Next.jsThe foundation of the website, bringing the bespoke design and LH's own content together.
- SanityLets LH edit all the text and images on the site, from services and gallery photos to reviews and opening hours, without a developer.
- NetlifyHosts the website, with no servers for LH to look after.
The outcome
A first online presence
LH's first website, giving a business built on reputation and word of mouth a professional place to be found.
One coherent business
A broad range of trades presented as a single, easy-to-understand company.
A site that feels like them
Designed around the family business and its existing logo, rather than a generic trades template.
Theirs to run
The site has run since launch without any further development work, and LH can update all of its text and images themselves.
Got Roy to create a website for my family owned company, could not be happier! He has done an amazing job and has been super helpful throughout the whole process. Would 100% recommend him!”
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