Case study

Product Zone

A new website for a Watford-based custom headwear supplier: a B2B catalogue that makes the range easy to browse, showcases its bespoke service and gives approved clients access to catalogue pricing.

Industry
Custom headwear
Project
B2B catalogue website
Services
Web design, Web development, CMS, Client accounts
Built with
Next.js, Prismic, Mailchimp
Visit the live site ↗
Product Zone website homepage

The client

Product Zone is a custom headwear supplier based in Watford, making caps, beanies and bucket hats for businesses and brands. Established in 2006, it works with clients ranging from charities and supermarkets to promotional companies, distributors and major fast food chains, and has offices in China and Hong Kong.

Customers can go fully bespoke, with Product Zone's design team taking them through design, sampling and production, or choose from a range of plain stock held in its Watford warehouse, which can be branded with their logo.

The challenge

Product Zone has been trading since 2006 and already had a website, but it was very basic. The business needed a site that let its clients easily browse the product catalogue, and one that could represent two quite different sides of the business: a fully bespoke, design-to-production service, and a catalogue of plain stock products.

As a B2B supplier, Product Zone didn't want catalogue pricing available publicly. The full product range needed to remain open for prospective customers to browse, while pricing and client-only information needed to be restricted to approved clients.

The solution

I designed and built Product Zone's new website to replace its very basic earlier site, working around its established logo and the two ways it works with customers.

The bespoke service gets its own page walking through design, sampling and production, so a brand can see how the process works before getting in touch. The plain stock catalogue sits alongside it, with product search, filters for product type, colour and size, and a dedicated page for every product, so clients can find what they need easily.

Because Product Zone sells business to business, catalogue pricing is designed to be available to approved clients once signed in, while the public catalogue allows prospective customers to explore the range before getting in touch.

Pages and products are managed in Prismic, so the catalogue can grow without changes to the site's code, and the mailing list sign-up feeds straight into Mailchimp.

Design showcase

How it came together

A catalogue built to grow

Plain stock caps, beanies and bucket hats are open for anyone to browse, with search, filters for product type, colour and size, and a dedicated page for every product. New products can be added without changing the site's code.

Product Zone plain stock catalogue with filters and product cards
Filters for product type, colour and size
A catalogue card for a 6 panel heavy brushed cap
A catalogue card for a 6 panel acrylic snapback
Product Zone homepage on mobile
Bespoke service page on mobile
Plain stock catalogue on mobile

The bespoke service, stage by stage

Made-to-order customers get a clear walk-through of design, sampling, production and delivery, so a brand can see how the process works before getting in touch.

Product Zone bespoke headwear service page explaining each stage
Design: the design team helps create bespoke products
Sampling: factories bring the design to life
Production
Shipping and delivery

Key features

Built with

Chosen for what they do for the business, not for the sake of the latest tools.

The outcome

A big step up

A professional new website replacing a very basic earlier one, giving an established B2B supplier a catalogue its clients can browse with ease.

Both sides of the business

The bespoke service and plain stock catalogue each have a journey suited to how customers use them.

A B2B catalogue experience

The full product range can be explored publicly, with the website designed to provide catalogue pricing to approved clients once signed in.

A catalogue that can grow

Products and website content are managed through Prismic, allowing Product Zone to expand and update its catalogue without rebuilding the website.

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Property maintenance: trades & cleaning site

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Roy Sheppard

Freelance web designer & developer based in Watford, UK. Building sites for people who'd rather be running their business.

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